Terms of service
Terms of Service
Welcome to Statement Candle Collective 🕯️
By visiting our website and/or purchasing from us, you agree to the following terms. We promise to keep things as clear and straightforward as possible.
General
By using this website, you confirm that you are at least the age of majority in your state or territory, or you have permission from a parent or guardian to use this site.
We reserve the right to update or change these Terms of Service at any time. Any changes will take effect once posted on our website.
Our products
All of our candles are handmade, which means slight variations in colour, texture, scent throw, or finish may occur. These variations are part of the charm of handmade goods and are not considered faults.
Please follow all candle care instructions provided. Statement Candle Collective is not responsible for damage or injury caused by improper use of our products.
Pricing & availability
All prices are listed in AUD and are subject to change without notice.
We do our best to ensure product descriptions and pricing are accurate, but occasional errors may occur. If this happens, we reserve the right to correct them and cancel affected orders if necessary.
Orders & payments
By placing an order, you agree that:
All details provided are accurate and complete
Payment is authorised at checkout
Orders may be cancelled or refused at our discretion
Once an order has been placed, it cannot be changed or cancelled.
Shipping
Shipping times provided are estimates only. We are not responsible for delays caused by postal services, couriers, or events outside our control.
Returns & refunds
Please refer to our Refund Policy for full details regarding returns, refunds, and replacements.
Intellectual property
All content on this website — including images, text, logos, and designs — is the property of Statement Candle Collective and may not be copied, reproduced, or used without written permission.
Limitation of liability
To the fullest extent permitted by law, Statement Candle Collective is not liable for any loss, damage, or injury resulting from the use or misuse of our products or website.
Australian Consumer Law
Nothing in these terms excludes or limits your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded.
Questions?
If you have any questions about these Terms of Service, feel free to contact us at hello@statementcandlecollective.com.au — we’re always happy to help 🤍